Contact
Write to [email protected]. Corrections to the prices and additions to the hallmark tables are the mail we like best.
What to write about
Tell us the page, the karat, the figure you saw and roughly when. The freshness badge reading helps most of all. See the Methodology first. The answer is often the troy-ounce constant or a stale feed.
Regional and antique marks are the weakest part of any reference table. Send the stamp, the country and what it means, and it goes into Gold Hallmarks with the next update.
Bugs, layout problems, a calculator that returns nonsense. Your device and browser, plus the numbers you entered, are usually enough to reproduce it.
Quoting a figure, citing the methodology, or asking about reuse of the tables. Say what you need and by when.
What we cannot help with
We cannot appraise jewellery, identify a piece, or judge purity from a photograph. No one can tell gold from plate by looking at a picture. A local jeweller with an XRF tester will do it in a minute, usually free.
If you know the weight and the karat, the Gold Value Calculator already gives you the melt figure.
We are not a dealer and have no counter, no stock and no buying service. We cannot recommend a specific buyer.
Please do not email financial or identity documents. We have no use for them and no wish to hold them.
Write to [email protected]. Price corrections and hallmark additions are the mail we like best.
What to write about
A price looks wrong. The page, the karat, the figure and the freshness badge reading. Check the Methodology first.
A hallmark is missing. The stamp, the country and what it means. It goes into Gold Hallmarks.
Something is broken. Your device, browser and the numbers you entered.
Press and licensing. Quoting a figure or reusing the tables.
What we cannot help with
Valuing your item. We cannot appraise jewellery or judge purity from a photograph. A local jeweller with an XRF tester will do it in a minute, usually free. If you know the weight and karat, the Gold Value Calculator gives you the melt figure.
Buying or selling gold. We are not a dealer and cannot recommend a specific buyer. Please do not email financial or identity documents.